2,278 Customer Reviews over 228 pages
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- Location
- East sussex
- Reviewing
- Sky
- Date
- 2015-06-13
- Comments
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awful. Just awful. I cant even watch a movie from netflix without it freezing every couple of minutes!! I get faster 3g on my phone! Im supposed to have speeds up to 17mb and they never come anywhere close! Contacted sky to complain and sre if they could help and they were as helpful as a chocolate teapot and Could barely understand me! Stuck with them for 12 months... Not happy at all would not reccomend
- Location
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- Location
- Renfrew
- Reviewing
- Sky
- Date
- 2015-06-13
- Comments
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BEWARE have had a few broadband suppliers in the past I have to sky is appalling service all round never experienced such issues with a provider, had the service for a year constantly dropping service I mean at least up to 10 times a day speeds were terrible trying to run a business at home was made so terrible by these clowns and when u call them they go through the same robotic rubbish with you each time and five u off luckily my contract has now expired and going to virgin they had the cheek to call and offer 12 months free line rental as I cancelled the contract but I told them to stick it were the sun doesn't shine, that take ur money and give u a poor poor service and think it's ok, best of it is my previous provider O2 was excellent but was bought by these muppets so overall if u want broadband stay away sky as they live in the sky I think lol do ur homework first.
- Location
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- Location
- Lancashire
- Reviewing
- Sky
- Date
- 2015-06-12
- Comments
-
Slowest download and internet speed I've ever had! Load of rubbish. 45mins to download apps, Netflix freezes and breaks up. Extremely frustrating
- Location
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- Location
- Scotland
- Reviewing
- Sky
- Date
- 2015-06-10
- Comments
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This is the WORST broadband I have ever had the pleasure of using in my entire life. I have a current download speed of 0.60 Mbps when sky say that they provide 8, ha good one sky! My neighbour who has the exact same package with Virgin has a download speed of 40 Mbps, that is what good internet speed is.
Also we have consulted sky on the issue and all they had to say for themselves was that they had known about the issue and had not made ANY attempt to fix THEIR problem.
So for anyone else who is thinking about getting sky just simply don't, it's the worst thing ever to grace this world with its presents, just dreadful!
- Location
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- Location
- Surrey
- Reviewing
- Sky
- Date
- 2015-06-10
- Comments
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If you can avoid Sky, please avoid. They are team of scammers. One of the agent sold me a Braodband deal on phone with 12 months commitment. Then the letter comes saying 18 months. I called them to cancel and I was told there is no cooling period and there is nothing you could do even if the agent said 12 months. I have raised a complaint with them and it's been two weeks and still no sign of any progress on formal complaint. So beware of what you may be signing.
- Location
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- Location
- Crewe
- Reviewing
- Sky
- Date
- 2015-06-10
- Comments
-
Promised 11-17mb/s, getting 1.5mb/s at best. Sky blame the lines, had BT engineer out twice (we had to pay once) and no problem with the line.
Sometimes when called the service agent would lie through their teeth and say we are receiving around 12mb/s.
2/10 would discourage anyone from having sky internet unless they had it free with a package.
- Location
-
- Location
- Barry
- Reviewing
- Sky
- Date
- 2015-06-09
- Comments
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Most unstable internet I've ever used. Having used Sky, Virgin and BT, Sky has been the worst. Connection always drops and the range doesn't leave one room. Customer service is great and the social media response is great. It's a shame they have to rely on bad tech.
- Location
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- Location
- london
- Reviewing
- Sky
- Date
- 2015-06-03
- Comments
-
Awful service, ordered the line through a comparison site and then called them to change the date. They cancelled my order and then tried to get me to sign back up with a more expensive package. I tried calling many times and had to hold for long 15-30minute waits. In addition they promised to phone back but i did not get one call. Really bad company, i will not use again
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2015-06-03
- Comments
-
Broadband connection keeps dropping.
It's been happening over a year now. They keep running line tests, and don't find anything.
When it works, it's fine. But the unreliability is a nightmare
Will be moving to another provider shortly
- Location
-
- Location
- Reviewing
- Sky
- Date
- 2015-06-03
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.