7,010 Customer Reviews over 701 pages
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- Location
- Near Saffron Walden
- Reviewing
- TalkTalk
- Date
- 2015-04-12
- Comments
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Same as everyone else who has reviewed, its so slow its unuseable... the router has technical issues... and support are a scam...
- Location
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- Location
- Wrexham
- Reviewing
- TalkTalk
- Date
- 2015-04-12
- Comments
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First when I bought talktalk it seemed ok but after a year of time with them it seemed like they were disconnecting us from the internet because they always kept saying are setting have been changed which obviously ment they were changing the setting. Then after several calls they told us they are going to send an engineer... when the engineer checked everything he said there is no fault so they made us pay £60 for the engineer and the was still appearing... DO NOT EVEN CONSIDER BUYING TALKTALK!!!!
- Location
-
- Location
- East Sussex
- Reviewing
- TalkTalk
- Date
- 2015-04-11
- Comments
-
Cuts out too often to even be on the internet. Customer support 'fixed' and 'upgraded' our service when in fact it made it worse. Router supplied is pants without any features and is too locked down and buggy to use. Would not even think about using this ISP again in the future. Waiting for the contract to run out so we can upgrade to BT or EE
- Location
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- Location
- Wymondham, Norfolk
- Reviewing
- TalkTalk
- Date
- 2015-04-11
- Comments
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As a long standing customer of Virgin I'm now being forced over to Talk Talk as Virgin exit the ADSL market.
I suspected that the move had taken place when the speed and bandwidth totally collapsed literally overnight. I now recall the horror of dial-up speeds! Using a speed checker reveals a download speed of <0.5MBS during evenings and weekends - I'm getting up at 6am to do larger downloads (e.g. update Firefox, not films). Both the speed checker and a call to Virgin confirmed that my migration onto the Talk Talk servers had occurred.
Suffice to say I'm off, no way is this speed acceptable especially when Virgin did so much better on the same infrastructure.
I have not called Talk Talk as at this stage the MAC can be provided by Virgin so I have no experience of the Talk Talk service experience but feedback from others doesn't bode well.
- Location
-
- Location
- ripon
- Reviewing
- TalkTalk
- Date
- 2015-04-10
- Comments
-
I have problems with this company for 4 months nothing seems to get done!still waiting for management to call, sick of them putting phone down And they dont listen!!!
- Location
-
- Location
- Aberdeen
- Reviewing
- TalkTalk
- Date
- 2015-04-09
- Location
-
- Location
- Devon
- Reviewing
- TalkTalk
- Date
- 2015-04-09
- Comments
-
Forced onto Talk Talk by Virgin giving up on non-cable customers. The connection is so slow it times out on the broadband speed testers. Cannot wait to transfer to someone else.
- Location
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- Location
- Aldermaston
- Reviewing
- TalkTalk
- Date
- 2015-04-09
- Comments
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Been forced to move from Virgin to TalkTalk. Unable to log on to my account and speed is consistently 22% slower. Customer Services of no use.
- Location
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- Location
- Lancs
- Reviewing
- TalkTalk
- Date
- 2015-04-08
- Comments
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I moved from Talk Talk ADSL to fibre and what a joke, I have had t a week and spent more time without service than with, though when I do have it it's really fast and good. I have been with them for years without a problem and so going up to fibre was a step up so I thought, I am now waiting for someone t come and look at it for me to "fix" it, though I was told if it was my fault I would have to pay £65 for the service! I wouldn't recommend anyone to go to them after the problems I have had this week with customer service being useless and so unhelpful it is untrue, try sky or BT if getting a new internet provider and not Talk Talk! Be warned
- Location
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- Location
- Abingdon, Oxon
- Reviewing
- TalkTalk
- Date
- 2015-04-08
- Comments
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Very poor slow download speed. Three people in our road have transferred away from Talktalk to BT and their broadband speed has improved enormously, but mine has diminished accordingly. It seems that Talktalk are not given enough bandwidth by BT to supply the needs of their customers.
- Location
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