Broadband.co.uk Blog: BT

Regular Broadband-related news and comment from the Broadband.co.uk team.

All posts labeled BT:

Updates related to the home broadband provider BT.

Logging into Facebook on a MacBook

Data limits: Are they right for you?

Posted on 2016-10-21 12:19 in Features BT Plusnet Sky

We're all keen to shave a few pounds off our monthly bills, so when we're shopping for broadband and find an entry level package that looks the same as the more expensive alternatives, it can prove pretty tempting. Many broadband providers - from the industry's biggest and smallest names alike - offer these. They can be extremely cheap, but they come with pretty hefty restrictions.

Sky make a compelling offer with their cheapest fibre deal. It gives you the opportunity to upgrade to the benefits of fibre broadband and get it completely free for the length of the contract, while paying only line rental. Except there's a catch - you're limited to 25GB of data each month.

BT's lowest priced fibre deal also comes with a 25GB limit, and their cheapest standard broadband just 12GB. Many other providers also impose limits on their most affordable packages, ranging from 100GB down to a paltry 5GB.

Not only do these limits restrict how you can use the internet, they can also prove more expensive in the long run. Exceed your limit on BT, for example, and you'll pay £1.80 for every additional gigabyte you use. The price can rack up quite quickly.

Now, this doesn't mean you should avoid data limited packages outright. For lighter users in smaller households they might be ideal. Just make sure you know how much data you will be using before you sign up.

How much data do you need?

The amount of data you use depends what you do online. Casual browsing, shopping and banking, email and Facebook are not especially data intensive. If that's the extent of your web use, and there's only a couple of people in your household, then you might be okay with a data limit.

Anything media-related, on the other hand, eats through data rapidly. Here's a rough guide to how much data common apps use:

  • Netflix - the TV streaming service Netflix uses around 1GB of data per hour for standard definition, and 3GB per hour for HD. For BBC iPlayer, you can expect to use 2GB per hour of HD viewing.
  • Sky TV on demand - On-demand downloads through your Sky box will also count towards your data allowance - even if you use Sky broadband. A typical movie will use 1.5GB of data for SD and 4GB for HD.
  • Music streaming - The Spotify music streaming service uses around 115MB per hour at the highest quality setting.
  • Gaming - Tests have shown that online video gaming can use anywhere between 20MB and 200MB, depending on the title. Stream your gameplay over the Twitch service and you'll use up to 1.6GB per hour.
  • Video calls - Skype can use between around 200-600MB per hour for video calls, although it can be lower depending on the quality of the connection.

And then there are the numerous other things that will burn through a data allowance. Regular updates for your laptop, phone and games console, for example, stretch to several hundred megabytes or more. They may be mandatory, and they may even happen in the background without you realising.

Uploads count, too. use iCloud or OneDrive for your files, back up your important files to DropBox or Google Drive, share your holiday snaps on Facebook or Google Photos, or upload funny videos to YouTube or Snapchat, and that's another chunk of your data gone.

A false economy?

A cheap broadband deal with a monthly data allowance can be tempting - why pay any more than you need to, right? But it can prove to be a false economy, and you certainly shouldn't choose one in the hope that you'll be able to ration your usage.

Some providers, like BT, will start charging the moment you exceed your limit. Others, like Sky, will allow you to go over once every six months, before automatically upgrading your broadband to their more expensive Unlimited package. And in some cases, the difference between limited and unlimited isn't even all that great. At the time of writing you can get an unlimited fibre deal from Plusnet for just £25 more per year than Sky Fibre.

If you're only a light internet user, going online to pay bills and the like, then the cheapest, limited deal may suffice. For everyone else, you'd be better off steering clear and picking the best unlimited deal that suits your needs.

Use our postcode checker to find your best broadband deal today.

Comments

Student Broadband Guide

EXPIRED: Find the best student broadband deals for 2016

Posted on 2016-09-13 14:31 in Features Offers Expired Origin NOW Broadband Virgin Media Sky BT

Good broadband is one of the essentials of student life. You need it for coursework and research; you need it for Game of Thrones and pulling an all-nighter on Call of Duty. But with so many broadband packages to choose from, how do you decide which to go with? What factors do you need to be aware of, and where can you find the best student broadband deals? Let's take a look.

When searching for broadband for your student accommodation you don't just need the best deal, you need the right deal. It's important to get the right length of contract - if you finish uni next June you don't want to still be paying for your broadband in August - and you also need to think about what speeds you need. A student house with two people will have vastly different internet requirements to a house with eight people.

Our newly updated Guide to Student Broadband can help you with this. It's got all the advice you need, and will also point you towards the best offers around.

Top student broadband offers 2016

Fortunately, many providers offer exclusive deals for students. They come with nine month contracts - to cover you during term time and no more - and include superfast fibre broadband options. Here's our pick of some of this year's best student offers.

  • Sky Broadband Unlimited for Students: a nine month contract with completely free standard broadband with free connection - you only pay line rental!
  • BT Unlimited Infinity for Students: nine month contracts on up to 52Mb and up to 76Mb fibre broadband, with free access to BT Sport and a £25 Costa gift card.
  • Virgin Media VIVD 200 for Students: for the largest or most demanding households you can get up to 200Mb fibre broadband (so long as you're in a coverage area). Cheaper 50 and 100Mb packages are also available.
  • Origin Broadband: Origin's basic broadband service isn't a student special, but it is one of the cheapest deals around. Get 12 months of internet access for free, paying only line rental.
  • NOW TV Fab Fibre with TV pass and Calls: NOW TV offers up to 38Mb fibre broadband with no contract - you can cancel at any time. You get a TV pass, too, with your choices being Entertainment, Sky Cinema or Sky Sports.

Check out our Guide to Student Broadband for the lowdown on all these deals and many more, plus answers to any other questions you might have. Keen video gamer? Want to watch Premier League football? Need mobile broadband on your laptop? That's all covered, too!

Comments

National Average Speeds March 2016

Average mobile broadband speeds rising in 2016 while fixed line home broadband speeds coast at late 2015 levels

Posted on 2016-04-08 16:59 in Announcements News 4GEE EE Hyperoptic Vodafone Three Sky Virgin Media BT Post Office

Each month hundreds of thousands of broadband customers test their speeds with our broadband speed test. Since the end of 2015 there's been little change in average speeds from home broadband with average download speeds for March 2016 coming in at 20.41Mb and average upload speeds at 3.73Mb.

However, our test also supports users testing on tablets and smartphones, meaning we can report on mobile broadband speeds from 4G and 3G networks. While home broadband has been stable, mobile broadband average download speed has risen by a full 2Mb since December and upload speed by 1.6Mb, the average mobile broadband speeds for March 2016 were 15.31Mb download and 3.71Mb upload.

When the big mobile broadband and home broadband providers' average speeds compete on the same table, it's only Virgin Media's DOCSIS 3 cable broadband that outperforms mobile broadband, clocking in 46.95Mb, with upload speeds at 5.9Mb. 4GEE is ahead of BT Broadband with download speeds clocking in at 18.71Mb, faster than BT by 1.07Mb. 4GEE and Vodafone mobile broadband sit in overall 2nd and 4th places beating all home big broadband providers' averages bar Virgin Media, with Vodafone's 16.26Mb average mobile download speed only 1.38Mb behind BT.

Of the home broadband providers Post Office Broadband still has the UK's slowest broadband speed overall with only 4.38Mb average downloads and 1.67Mb average uploads, well below the average speeds expected for copper phoneline broadband. Three tested with the slowest mobile broadband at 12.09Mb downloads, but this still beat home broadband offerings from Sky and EE.

When the supplementary broadband providers table (see page 4 of the report) is included we can see that fibre to the building provider Hyperoptic tested as the fastest broadband overall with 91.7Mb average downloads and 77.3Mb uploads.

Read more Broadband Speed Test Results for March 2016

Comments

National Average Speeds December 2015

Average fixed line download speeds remain stable over December 2015, average mobile broadband speeds see minor increase

Posted on 2016-01-08 12:21 in Announcements News 4GEE Hyperoptic Vodafone TalkTalk Three O2 Virgin Media BT Post Office Plusnet

December 2015 saw average download speeds for fixed line providers recorded by users of our broadband speed test remain stable in comparison to the results from November, coming in at 20.56Mb. Average upload speeds saw a 0.15Mb drop to 3.68Mb.

Of the big 5 home broadband providers, Virgin Media remained in first place but their average download speeds appear to have levelled out since rolling out their 200Mb service, remaining stable at 46.57Mb, with upload speeds at 5.66Mb. BT Broadband retain second place with average download and upload speeds steady at 17.58Mb and 4.42Mb respectively. TalkTalk move up to third place, with download speeds stable at 12.8Mb and upload speeds dropping by 0.21Mb to 1.86Mb. Plusnet drop into fourth place, dropping by 0.59Mb to 12.6Mb for average download speeds with a 0.39Mb decrease to 2.85Mb for average upload speeds. Finally, Sky remain in fifth place with a 1.1Mb fall in download speeds to 10.92Mb, while their upload speeds decreased by 0.41Mb to 2.47Mb.

Results from users testing with mobile-enabled devices including phones and tablets suggests that mobile broadband speeds saw an overall rise since November. Taking mobile broadband separately from home broadband, EE Mobile retain first place, with download speeds increasing by 1.1Mb to 17.55Mb and upload speeds holding at 3.87Mb. Vodafone are in second place, seeing download speeds fall slightly by 0.19Mb to 13.76Mb and upload speeds steady at 2.82Mb. O2 are in third place with download speeds at 11.78Mb - a respectable 1.4Mb increase over last month - and upload speeds at 2.53Mb. Three are still in fourth place, with average download speeds of 9.84Mb and upload speeds of 2.56Mb.

When mobile broadband and home broadband average speeds compete on the same table, 4GEE is head-to-head with BT's second place with a difference of only 0.03Mb. 4GEE and Vodafone mobile broadband sit in overall 3rd and 4th places beating all home broadband providers' averages bar Virgin Media and BT. This suggests that 4G broadband may have higher uptake levels relative to 3G compared to uptake of the fastest possible fibre broadband products relative to cheaper options.

This month's supplementary broadband providers table (see page 4 of the report) found Post Office Broadband had the UK's slowest broadband speed overall with only 2.55Mb average downloads and only 0.33Mb average uploads. Hyperoptic was fastest overall with 102.1Mb average downloads and 92.13Mb uploads.

Read more Broadband Speed Test Results for December 2015

Comments

Sky: Choose a £100 reward or an LG 32" TV

Expired: Record Breaking Black Friday / Cyber Monday Deals

Posted on 2015-11-27 18:04 in News Offers Expired 4GEE Hyperoptic TalkTalk Sky BT Plusnet

Despite not having celebrated a family holiday yesterday, Britain still gets to enjoy America's traditional equivalent to the January sales, Black Friday, with headline grabbing special offers available not just today, but all weekend and on Monday too.

This year several broadband suppliers have jumped onto the Black Friday bandwagon and are offering some record breaking special offers, some of the best we've ever seen.

Sky TV have a rewards blowout with a choice of high value rewards including a free 32" LG TV or a LG Soundbar on Broadband and TV bundles and the option of a Galaxy Tab 4 tablet computer with standalone broadband for new customers!

Plusnet have brought back one of their best ever offers, adding an additional £75 cashback on their 12 months free broadband on a 12 month contract offer, meaning that you actually earn back £68 over the first year! You do need to pay Plusnet for a phone line, but this is as cheap as £15.49 monthly equivalent when paid upfront.

TalkTalk have slashed the all in monthly cost of their broadband for the first year with 12 months half price line rental on top of 18 months free broadband on an 18 month contract! So that's just £8.85 all in monthly cost for a year. What's more the line rental discount applies to TalkTalk Fibre and TalkTalk Plus TV too which are both half price for a year!

If you're looking for mobile broadband offers, 4GEE's Black Friday weekend offer sees both their popular portable WiFi devices FREE and a monthly contract with 50GB of data only £25 per month!

And if you're lucky enough to live in one of Hyperoptic's connected buildings, you can get their ultrafast and hyperfast broadband free for the first 3 months with a £100 Amazon voucher reward!

Check out which offers are available where you live or call 0800 093 0405 to speak to one of our advisers. Hurry, all offers end soon!

Offers only apply to new customers of the relevant broadband provider who sign up online who do not need a new telephone line or number. Minimum contracts apply for all deals. Line rental required on all but Hyperoptic's deals. Setup costs and additional charges may apply. Offers may be restricted to particular coverage areas. Rewards must be claimed online after activation. One reward per household. Unless otherwise stated, offers are valid until the end of 2015-11-30. Offers may be withdrawn or amended at any time. Click through to the providers' websites for further details, terms and conditions and confirmation of eligibility.

Comments

National Average Speeds October 2015

Average download speeds increase over October 2015, Virgin Media see gains with 200Mb rollout

Posted on 2015-11-05 10:22 in Announcements News 4GEE Vodafone TalkTalk Three O2 Sky Virgin Media BT Plusnet

October 2015 saw average download speeds for fixed line providers recorded by users of our broadband speed test rise by 2.76Mb in comparison to the results from September, coming in at 21.88Mb. Average upload speeds saw a 0.4Mb increase to 4.65Mb.

Virgin Media's average download speeds rose by 6.31Mb to 48.66Mb, with upload speeds also improving to 6.64Mb. Virgin have recently begun rolling out their 200Mb service for new and existing customers, which accounts for the significant increase in download speeds.

BT Broadband retain second place with average download speeds increasing by 1.32Mb to 18.84Mb, and upload speeds increasing by 0.45Mb to 5.59Mb. Plusnet hold third place, remaining stable at 15.09Mb for average download speeds with only a 0.33Mb decrease to 4.25Mb for average upload speeds. TalkTalk stay in fourth place, with download speeds at 12.89Mb and upload speeds at 2.32Mb. Finally, Sky are in fifth place with a 0.87Mb rise in download speeds, putting them at 12.76Mb, while their upload speeds increased by 0.38Mb to 3.64Mb.

With the recent improvements to our speed test, we're now able to record results from mobile users on their phones and tablets. EE Mobile are in first place, with download speeds averaging at 17.81Mb and upload speeds at 5.36Mb. Vodafone are in second place, with download speeds at 12.95Mb and upload speeds at 3.79Mb. O2 are in third place with download and upload speeds at 11.03Mb and 3.81Mb respectively. This leaves Three in fourth place, with average download speeds of 9.03Mb and upload speeds of 3.45Mb.

Read more Broadband Speed Test Results for October 2015

Comments

National Average Speeds March 2015

Minor drops in download speeds for majority of ISPs during March 2015

Posted on 2015-04-02 16:22 in Announcements News TalkTalk Sky Virgin Media BT Plusnet

March 2015 saw average download speeds recorded by users of our Broadband Speed Test drop slightly by 0.32Mb in comparison to the results from February, coming in at 21.11Mb. Average upload speeds remained stable at 4.22Mb.

Virgin Media's average download speeds dropped by a further 1.29Mb to 39.69Mb, with upload speeds remaining stable at 5.34Mb. BT Broadband hold second place with average download and upload speeds remaining stable at 19.85Mb and 5.81Mb. Plusnet remain in third place, with download speeds taking a 1.15Mb hit down to 14.59Mb with a 0.29Mb increase to 5.08Mb for average upload speeds. TalkTalk stay in fourth place, with download speeds increasing by 0.78Mb to 14.26Mb and upload speeds holding stable at 1.76Mb. Finally, Sky are in fifth place with a 0.57Mb decrease to download speeds, putting them at 12.8Mb, with upload speeds falling slightly to 3.24Mb.

Read more Broadband Speed Test Results for March 2015

Comments

National Average Speeds February 2015

Average download speeds see slight decrease over February 2015, with increase in speeds for Sky

Posted on 2015-03-02 18:16 in Announcements News EE TalkTalk Sky Virgin Media BT Plusnet

February 2015 saw average download speeds recorded by users of our Broadband Speed Test drop by 0.48Mb in comparison to the results from January, coming in at 21.43Mb. Average upload speeds saw a 0.23Mb increase to 4.32Mb.

Virgin Media's average download speeds dropped again by 0.63Mb to 40.98Mb, with upload speeds remaining stable at 5.5Mb. BT Broadband remain second place with average download speeds dropping by 0.53Mb to 19.87Mb, though upload speeds increased by 0.29Mb to 5.97Mb. Plusnet hold third place, remaining stable at 15.74Mb for average download speeds with a 0.38Mb increase to 4.78Mb for average upload speeds. TalkTalk are also stable in fourth place, with download speeds at 13.22Mb and upload speeds at 1.75Mb. Finally, Sky are in fifth place with a strong 1.34Mb increase to download speeds, putting them at 13.37Mb, with upload speeds increased by 0.49Mb to 3.44Mb.

Read more Broadband Speed Test Results for February 2015

Comments

National Average Speeds January 2015

Average download speeds remain stable over January 2015, with decrease in speeds for Virgin Media

Posted on 2015-02-02 15:16 in Announcements News TalkTalk Sky Virgin Media BT Plusnet

January 2015 saw average download speeds recorded by users of our Broadband Speed Test drop by 0.75Mb in comparison to the results from December, coming in at 21.91Mb. Average upload speeds remained stable at 4.09Mb.

Virgin Media's average download speeds have fallen by 1.95Mb over last month to 41.61Mb, with upload speeds remaining stable at 5.45Mb. BT Broadband hold second place with average download and upload speeds remaining stable at 20.35Mb and 5.68Mb respectively. Plusnet are in third place, remaining stable after the significant drop in speeds last month at 14.58Mb for average download speeds and 4.41Mb for average upload speeds. TalkTalk remain in fourth place, with speeds increasing by 0.64Mb to 13.22Mb and upload speeds remaining stable at 1.88Mb. Finally, Sky are in fifth place with 12.03Mb download speeds, comparable to their speeds from last month.

Read more Broadband Speed Test Results for January 2015

Comments

National Average Speeds December 2014

Average download speeds see slight increase over December 2014, with major drop for Plusnet

Posted on 2015-01-02 14:21 in Announcements News TalkTalk Sky Virgin Media BT Plusnet

December 2014 saw average download speeds recorded by users of our Broadband Speed Test rise by 0.43Mb in comparison to the results from November, coming in at 22.65Mb. Average upload speeds remained stable at 4.01Mb.

Virgin Media's average download speeds have increased by 1.42Mb over last month to 43.56Mb, with upload speeds rising a little to 5.42Mb. BT Broadband remain in second place with average download speeds of 20.6Mb (increasing by 0.37Mb over last month) and upload speeds of 5.82Mb. Plusnet remain in third place, but with a significant 3.93Mb drop to 14.53Mb for average download speeds, and a 1.56Mb decrease to 4.04Mb for average upload speeds. TalkTalk move up to fourth place, with speeds increasing by 0.33Mb to 12.57Mb and upload speeds remaining stable at 1.71Mb. Sky drop down to fifth place with 12.15Mb download speeds, a small 0.36Mb decrease in speed since last month.

Read more Broadband Speed Test Results for December 2014

Comments