Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Review your Broadband Provider

Sort:	Provider	Satisfaction	Service	Speed	Reliability	Cheapest Broadband
1	Plusnet Based on 2737 customer ratings for Plusnet since 2021-01-20 See 3490 reviews	3.4 stars	3.6 stars	3.1 stars	3.2 stars	Satisfaction 3.4 stars Customer Service 3.6 stars Speed 3.1 stars Reliability 3.2 stars	£18.95 first 12 months £227 first year cost Go to site
Plusnet Satisfaction 3.4 stars Customer Service 3.6 stars Speed 3.1 stars Reliability 3.2 stars Based on 2737 customer ratings for Plusnet since 2021-01-20 See 3490 reviews £18.95 first 12 months £227 first year cost Go to site
2	EE Based on 929 customer ratings for EE since 2021-01-20 See 1543 reviews	3.3 stars	3.6 stars	2.9 stars	3.1 stars	Satisfaction 3.3 stars Customer Service 3.6 stars Speed 2.9 stars Reliability 3.1 stars	£22.00 first 24 months £264 first year cost Go to site
EE Satisfaction 3.3 stars Customer Service 3.6 stars Speed 2.9 stars Reliability 3.1 stars Based on 929 customer ratings for EE since 2021-01-20 See 1543 reviews £22.00 first 24 months £264 first year cost Go to site
3	BT Based on 4577 customer ratings for BT since 2021-01-20 See 3207 reviews	3.1 stars	3.2 stars	2.9 stars	3.1 stars	Satisfaction 3.1 stars Customer Service 3.2 stars Speed 2.9 stars Reliability 3.1 stars	£24.99 first 24 months £300 first year cost Go to site
BT Satisfaction 3.1 stars Customer Service 3.2 stars Speed 2.9 stars Reliability 3.1 stars Based on 4577 customer ratings for BT since 2021-01-20 See 3207 reviews £24.99 first 24 months £300 first year cost Go to site
4	Virgin Media Based on 4378 customer ratings for Virgin Media since 2021-01-20 See 4036 reviews	3 stars	2.8 stars	3.2 stars	3 stars	Satisfaction 3 stars Customer Service 2.8 stars Speed 3.2 stars Reliability 3 stars	£24.00 first 18 months £288 first year cost No upfront cost online Go to site
Virgin Media Satisfaction 3 stars Customer Service 2.8 stars Speed 3.2 stars Reliability 3 stars Based on 4378 customer ratings for Virgin Media since 2021-01-20 See 4036 reviews £24.00 first 18 months £288 first year cost No upfront cost online Go to site
5	Sky Based on 4324 customer ratings for Sky since 2021-01-20 See 2003 reviews	2.9 stars	3.1 stars	2.6 stars	2.8 stars	Satisfaction 2.9 stars Customer Service 3.1 stars Speed 2.6 stars Reliability 2.8 stars	£25.00 first 18 months £300 first year cost No upfront cost online Go to site
Sky Satisfaction 2.9 stars Customer Service 3.1 stars Speed 2.6 stars Reliability 2.8 stars Based on 4324 customer ratings for Sky since 2021-01-20 See 2003 reviews £25.00 first 18 months £300 first year cost No upfront cost online Go to site
6	TalkTalk Based on 2824 customer ratings for TalkTalk since 2021-01-20 See 6340 reviews	2.8 stars	2.8 stars	2.7 stars	2.8 stars	Satisfaction 2.8 stars Customer Service 2.8 stars Speed 2.7 stars Reliability 2.8 stars	£21.00 first 18 months £252 first year cost No upfront cost online Go to site
TalkTalk Satisfaction 2.8 stars Customer Service 2.8 stars Speed 2.7 stars Reliability 2.8 stars Based on 2824 customer ratings for TalkTalk since 2021-01-20 See 6340 reviews £21.00 first 18 months £252 first year cost No upfront cost online Go to site
7	Vodafone Based on 950 customer ratings for Vodafone since 2021-01-20 See 1110 reviews	2.8 stars	2.9 stars	2.7 stars	2.7 stars	Satisfaction 2.8 stars Customer Service 2.9 stars Speed 2.7 stars Reliability 2.7 stars	£19.00 first 24 months £228 first year cost No upfront cost online Go to site
Vodafone Satisfaction 2.8 stars Customer Service 2.9 stars Speed 2.7 stars Reliability 2.7 stars Based on 950 customer ratings for Vodafone since 2021-01-20 See 1110 reviews £19.00 first 24 months £228 first year cost No upfront cost online Go to site
8	NOW Broadband Based on 439 customer ratings for NOW Broadband since 2021-01-20 See 354 reviews	2.8 stars	3 stars	2.5 stars	2.7 stars	Satisfaction 2.8 stars Customer Service 3 stars Speed 2.5 stars Reliability 2.7 stars	£18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
NOW Broadband Satisfaction 2.8 stars Customer Service 3 stars Speed 2.5 stars Reliability 2.7 stars Based on 439 customer ratings for NOW Broadband since 2021-01-20 See 354 reviews £18.00 first 12 months £221 first year cost £5.00 upfront cost Go to site
9	John Lewis Broadband Based on 155 customer ratings for John Lewis Broadband since 2021-01-20 See 776 reviews	2.5 stars	2.8 stars	2.2 stars	2.4 stars	Satisfaction 2.5 stars Customer Service 2.8 stars Speed 2.2 stars Reliability 2.4 stars	£24.00 first 12 months £288 first year cost Go to site
John Lewis Broadband Satisfaction 2.5 stars Customer Service 2.8 stars Speed 2.2 stars Reliability 2.4 stars Based on 155 customer ratings for John Lewis Broadband since 2021-01-20 See 776 reviews £24.00 first 12 months £288 first year cost Go to site
10	SSE Based on 233 customer ratings for SSE since 2021-01-20 See 463 reviews	2.4 stars	2.6 stars	2.2 stars	2.3 stars	Satisfaction 2.4 stars Customer Service 2.6 stars Speed 2.2 stars Reliability 2.3 stars	£23.00 first 18 months £276 first year cost Go to site
SSE Satisfaction 2.4 stars Customer Service 2.6 stars Speed 2.2 stars Reliability 2.3 stars Based on 233 customer ratings for SSE since 2021-01-20 See 463 reviews £23.00 first 18 months £276 first year cost Go to site
11	Onestream Based on 147 customer ratings for Onestream since 2021-01-20 See 136 reviews	2.1 stars	2.2 stars	2.4 stars	2.3 stars	Satisfaction 2.1 stars Customer Service 2.2 stars Speed 2.4 stars Reliability 2.3 stars	£26.99 first 12 months £324 first year cost Go to site
Onestream Satisfaction 2.1 stars Customer Service 2.2 stars Speed 2.4 stars Reliability 2.3 stars Based on 147 customer ratings for Onestream since 2021-01-20 See 136 reviews £26.99 first 12 months £324 first year cost Go to site
12	Shell Energy Based on 414 customer ratings for Shell Energy since 2021-01-21 See 578 reviews	1.9 stars	2 stars	2 stars	2 stars	Satisfaction 1.9 stars Customer Service 2 stars Speed 2 stars Reliability 2 stars	£15.99 first 18 months £192 first year cost Go to site
Shell Energy Satisfaction 1.9 stars Customer Service 2 stars Speed 2 stars Reliability 2 stars Based on 414 customer ratings for Shell Energy since 2021-01-21 See 578 reviews £15.99 first 18 months £192 first year cost Go to site
13	italk Based on 100 customer ratings for italk since 2019-12-29 See 61 reviews	1.9 stars	2 stars	1.7 stars	1.7 stars	Satisfaction 1.9 stars Customer Service 2 stars Speed 1.7 stars Reliability 1.7 stars	£21.99 per month £274 first year cost £9.95 upfront cost Go to site
italk Satisfaction 1.9 stars Customer Service 2 stars Speed 1.7 stars Reliability 1.7 stars Based on 100 customer ratings for italk since 2019-12-29 See 61 reviews £21.99 per month £274 first year cost £9.95 upfront cost Go to site
Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.

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Broadband Reviews - Fixed Line Broadband Customer Reviews