Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Provider    
Satisfaction    
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Speed  (Sorted)  
Reliability    
Cheapest Broadband    
1
Virgin Media

Virgin Media

Based on 4378
customer ratings for Virgin Media since 2021-01-20


See 4036 reviews

3 stars
2.8 stars
3.2 stars
3 stars
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars
£24.00 first 18 months

£288 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars

Based on 4378
customer ratings for
Virgin Media
since 2021-01-20


See 4036 reviews

£24.00 first 18 months

£288 first year cost

No upfront cost online

Go to site
2
Plusnet

Plusnet

Based on 2737
customer ratings for Plusnet since 2021-01-20


See 3490 reviews

3.4 stars
3.6 stars
3.1 stars
3.2 stars
  • Satisfaction
    3.4 stars
  • Customer Service
    3.6 stars
  • Speed
    3.1 stars
  • Reliability
    3.2 stars
£18.95 first 12 months

£227 first year cost

Go to site
  • Satisfaction
    3.4 stars
  • Customer Service
    3.6 stars
  • Speed
    3.1 stars
  • Reliability
    3.2 stars

Based on 2737
customer ratings for
Plusnet
since 2021-01-20


See 3490 reviews

£18.95 first 12 months

£227 first year cost

Go to site
3
BT

BT

Based on 4577
customer ratings for BT since 2021-01-20


See 3207 reviews

3.1 stars
3.2 stars
2.9 stars
3.1 stars
  • Satisfaction
    3.1 stars
  • Customer Service
    3.2 stars
  • Speed
    2.9 stars
  • Reliability
    3.1 stars
£24.99 first 24 months

£300 first year cost

Go to site
  • Satisfaction
    3.1 stars
  • Customer Service
    3.2 stars
  • Speed
    2.9 stars
  • Reliability
    3.1 stars

Based on 4577
customer ratings for
BT
since 2021-01-20


See 3207 reviews

£24.99 first 24 months

£300 first year cost

Go to site
4
EE

EE

Based on 929
customer ratings for EE since 2021-01-20


See 1543 reviews

3.3 stars
3.6 stars
2.9 stars
3.1 stars
  • Satisfaction
    3.3 stars
  • Customer Service
    3.6 stars
  • Speed
    2.9 stars
  • Reliability
    3.1 stars
£22.00 first 24 months

£264 first year cost

Go to site
  • Satisfaction
    3.3 stars
  • Customer Service
    3.6 stars
  • Speed
    2.9 stars
  • Reliability
    3.1 stars

Based on 929
customer ratings for
EE
since 2021-01-20


See 1543 reviews

£22.00 first 24 months

£264 first year cost

Go to site
5
Vodafone

Vodafone

Based on 950
customer ratings for Vodafone since 2021-01-20


See 1110 reviews

2.8 stars
2.9 stars
2.7 stars
2.7 stars
  • Satisfaction
    2.8 stars
  • Customer Service
    2.9 stars
  • Speed
    2.7 stars
  • Reliability
    2.7 stars
£19.00 first 24 months

£228 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.8 stars
  • Customer Service
    2.9 stars
  • Speed
    2.7 stars
  • Reliability
    2.7 stars

Based on 950
customer ratings for
Vodafone
since 2021-01-20


See 1110 reviews

£19.00 first 24 months

£228 first year cost

No upfront cost online

Go to site
6
TalkTalk: For Everyone

TalkTalk

Based on 2824
customer ratings for TalkTalk since 2021-01-20


See 6340 reviews

2.8 stars
2.8 stars
2.7 stars
2.8 stars
  • Satisfaction
    2.8 stars
  • Customer Service
    2.8 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars
£21.00 first 18 months

£252 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.8 stars
  • Customer Service
    2.8 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars

Based on 2824
customer ratings for
TalkTalk
since 2021-01-20


See 6340 reviews

£21.00 first 18 months

£252 first year cost

No upfront cost online

Go to site
7
Sky

Sky

Based on 4324
customer ratings for Sky since 2021-01-20


See 2003 reviews

2.9 stars
3.1 stars
2.6 stars
2.8 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.6 stars
  • Reliability
    2.8 stars
£25.00 first 18 months

£300 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.6 stars
  • Reliability
    2.8 stars

Based on 4324
customer ratings for
Sky
since 2021-01-20


See 2003 reviews

£25.00 first 18 months

£300 first year cost

No upfront cost online

Go to site
8
NOW Broadband

NOW Broadband

Based on 439
customer ratings for NOW Broadband since 2021-01-20


See 354 reviews

2.8 stars
3 stars
2.5 stars
2.7 stars
  • Satisfaction
    2.8 stars
  • Customer Service
    3 stars
  • Speed
    2.5 stars
  • Reliability
    2.7 stars
£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

Go to site
  • Satisfaction
    2.8 stars
  • Customer Service
    3 stars
  • Speed
    2.5 stars
  • Reliability
    2.7 stars

Based on 439
customer ratings for
NOW Broadband
since 2021-01-20


See 354 reviews

£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

Go to site
9
Onestream

Onestream

Based on 147
customer ratings for Onestream since 2021-01-20


See 136 reviews

2.1 stars
2.2 stars
2.4 stars
2.3 stars
  • Satisfaction
    2.1 stars
  • Customer Service
    2.2 stars
  • Speed
    2.4 stars
  • Reliability
    2.3 stars
£26.99 first 12 months

£324 first year cost

Go to site
  • Satisfaction
    2.1 stars
  • Customer Service
    2.2 stars
  • Speed
    2.4 stars
  • Reliability
    2.3 stars

Based on 147
customer ratings for
Onestream
since 2021-01-20


See 136 reviews

£26.99 first 12 months

£324 first year cost

Go to site
10
John Lewis Broadband

John Lewis Broadband

Based on 155
customer ratings for John Lewis Broadband since 2021-01-20


See 776 reviews

2.5 stars
2.8 stars
2.2 stars
2.4 stars
  • Satisfaction
    2.5 stars
  • Customer Service
    2.8 stars
  • Speed
    2.2 stars
  • Reliability
    2.4 stars
£24.00 first 12 months

£288 first year cost

Go to site
  • Satisfaction
    2.5 stars
  • Customer Service
    2.8 stars
  • Speed
    2.2 stars
  • Reliability
    2.4 stars

Based on 155
customer ratings for
John Lewis Broadband
since 2021-01-20


See 776 reviews

£24.00 first 12 months

£288 first year cost

Go to site
11
SSE

SSE

Based on 233
customer ratings for SSE since 2021-01-20


See 463 reviews

2.4 stars
2.6 stars
2.2 stars
2.3 stars
  • Satisfaction
    2.4 stars
  • Customer Service
    2.6 stars
  • Speed
    2.2 stars
  • Reliability
    2.3 stars
£23.00 first 18 months

£276 first year cost

Go to site
  • Satisfaction
    2.4 stars
  • Customer Service
    2.6 stars
  • Speed
    2.2 stars
  • Reliability
    2.3 stars

Based on 233
customer ratings for
SSE
since 2021-01-20


See 463 reviews

£23.00 first 18 months

£276 first year cost

Go to site
12
Shell Energy Broadband

Shell Energy

Based on 414
customer ratings for Shell Energy since 2021-01-21


See 578 reviews

1.9 stars
2 stars
2 stars
2 stars
  • Satisfaction
    1.9 stars
  • Customer Service
    2 stars
  • Speed
    2 stars
  • Reliability
    2 stars
£15.99 first 18 months

£192 first year cost

Go to site
  • Satisfaction
    1.9 stars
  • Customer Service
    2 stars
  • Speed
    2 stars
  • Reliability
    2 stars

Based on 414
customer ratings for
Shell Energy
since 2021-01-21


See 578 reviews

£15.99 first 18 months

£192 first year cost

Go to site
13
italk

italk

Based on 100
customer ratings for italk since 2019-12-29


See 61 reviews

1.9 stars
2 stars
1.7 stars
1.7 stars
  • Satisfaction
    1.9 stars
  • Customer Service
    2 stars
  • Speed
    1.7 stars
  • Reliability
    1.7 stars
£21.99 per month

£274 first year cost

£9.95 upfront cost

Go to site
  • Satisfaction
    1.9 stars
  • Customer Service
    2 stars
  • Speed
    1.7 stars
  • Reliability
    1.7 stars

Based on 100
customer ratings for
italk
since 2019-12-29


See 61 reviews

£21.99 per month

£274 first year cost

£9.95 upfront cost

Go to site

Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.