2,278 Customer Reviews over 228 pages
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- Location
- Fallowfield, Manchester
- Reviewing
- Sky
- Date
- 2015-05-14
- Comments
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The worst broadband possible. I know people near by who also have the same issues. Disconnecting from the internet and extremely slow speeds are the main issues but often it will just go down for a whole evening. Again friends who live by also are affected by this. Truly shocking.
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2015-05-14
- Comments
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After having Sky broadband for a few months now, I have not received anywhere near the quoted speed of 7Mbps; typically peaking at 3Mbps. I have complained several times and still nothing is being done. I have used the app 'speedtest' just now as the broadband has restricted me from completing my work at home, resulting in 0.11Mbps!! Now to wait on hold to receive some kind of incoherent answer without any sort of resolution.
Stay clear of Sky broadband!!
- Location
-
- Location
- Chichester
- Reviewing
- Sky
- Date
- 2015-05-14
- Comments
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No problems with TV or phone, it is the broadband that is diabolical, it looses emails, and has a very intermittent service. Sky is predominantly a TV service, so forget their broadband and use someone like BT or Tiscali.
- Location
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- Location
- Durham
- Reviewing
- Sky
- Date
- 2015-05-12
- Comments
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Easily the worst broadbrand I have ever used. Slow, unreliable and no help offered to deal with these issues. I would strongly recommend everyone to choose a different provider for their broadbrand as Sky will only disappoint with their services.
- Location
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- Location
- Portsmouth
- Reviewing
- Sky
- Date
- 2015-05-11
- Comments
-
LETS ALL GET TOGETHER AND WRITE TO WATCHDOG !!!!!!!!!!!
I complained about terrible broadband and she said it was down to me to sort it out. After constant calls and doing this and that (to no avail), I have given up. After nearly 30 years with Sky I am going elsewhere for my phone and broadband. WHY WON'T SKY ADMIT THEY ARE THE PROBLEM??????
- Location
-
- Location
- Southampton
- Reviewing
- Sky
- Date
- 2015-05-11
- Location
-
- Location
- penistone
- Reviewing
- Sky
- Date
- 2015-05-08
- Comments
-
simply, awfull,BAD BAD stay away from these idiots there like robots who dont know a thing about internet and how it should work.But very good at taking your money and passing the buck.Had 3 engineers out to test 6inc of copper coming into my house just to be told it was alright for them to go again and left with same problam so round and round we go lol skys favoutite line is its all the same internet who ever you go with ?????? dont think so sky look at the reviews you might learn somthing new
- Location
-
- Location
- Whickham
- Reviewing
- Sky
- Date
- 2015-05-05
- Comments
-
Sometimes in life you make mistakes.
From day dot I have used broadband and TV packages in various countries and Sky is unique as it is the one that has managed to win the accolade of being the worst in both categories.
They provided a package that was less than promised.
They then upped the costs.
And then they upped the cost again.
The TV package has never been able to provide catch-up or movies (despite numerous calls.
You cannot record more than one program (I should have checked that)if you want to watch another.
The broadband speed is akin to snail mail.
It often drops out.
The mistake I made was switching from Virgin as I thought they were expensive and not very good on the service side.
As soon as the 12 months are up I will ditch Sky and go with a broadband supplier and just use free to air TV.
- Location
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- Location
- Manchester
- Reviewing
- Sky
- Date
- 2015-05-04
- Comments
-
By far the worst and most unreliable service I have ever received. DO NOT GO ANYWHERE NEAR IF YOUR AFTER A RELIABLE SERVICE. You never get a phone call back from the engineers when promised & broadband goes faulty for months at a time.
- Location
-
- Location
- Newcastle
- Reviewing
- Sky
- Date
- 2015-05-03
- Comments
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Been with Sky for over 15years and not had any bother. Looked at getting fibre broadband in & someone else was cheaper. Then the problems with Sky started. I'm told i get upto 46mbs download. I'm lucky if it touches 3mbs. Sick of the prices for Sky generally going up. One Sky operator told me it was to pay for the football rights. I don't watch football, so charge it to the sports channel subscribers. Next i was told it was to invest in more 'great' programmes. Sorry but as much as the fanfare for Fortitude, it was crap! Isn't that what adverts are for? We don't see ITV, C4 of C5 charging us. They've lost me as a customer, maybe when they realise their shooting themselves, they'll do something to halt the exodus of customers.
- Location
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