3,590 Customer Reviews over 359 pages
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- Location
- Hayes, Bromley
- Reviewing
- BT
- Date
- 2009-10-18
- Comments
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My so called 8mb connection often runs at 75k during peak times and lately doesn't work at all at times. I live a few hundred metres from the exchange.
- Location
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- Location
- Headcorn Kent
- Reviewing
- BT
- Date
- 2009-10-14
- Comments
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Pathetic speeds!
- Location
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- Location
- norfolk
- Reviewing
- BT
- Date
- 2009-10-14
- Comments
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BT seem to consider themselves as gods. and we are the lowly mushrooms that are kept in the dark and fed..... well you know. when someone knows more than the people in the Indian call centers it causes them problems. but nothing ever gets done. an engineer may call round but all he will do is tell you the same info as your router. it is a wonder how they can justify the extra costs of their product. i think a more reliable service could be gained with a telegraph machine opperated by monkeys
- Location
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- Location
- isle of Islay
- Reviewing
- BT
- Date
- 2009-10-12
- Comments
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Once again BT can't live up to their advertising they can't even give me half a meg so how are they going to deliver 20meg they should not be allowed to advertise what they cant deliver to all
- Location
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- Location
- South East London
- Reviewing
- BT
- Date
- 2009-10-10
- Comments
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The speed is average but drops considerably on a regular basis, far too unreliable.
- Location
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- Location
- Gretton
- Reviewing
- BT
- Date
- 2009-10-09
- Comments
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Has never been good. BT seems to involved whoever supplies. Got better once now worse than for a long time.
- Location
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- Location
- Sunderland ( Tyne & Wear)
- Reviewing
- BT
- Date
- 2009-10-09
- Comments
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Low speed as opposed to the published speed ! Line check carried out and all ok. Moved router to a short direct connection to the main bt box and disconnected all other devices. Ran the speed check again and it was still low.
- Location
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- Location
- Sittingbourne
- Reviewing
- BT
- Date
- 2009-10-01
- Comments
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BT Business customer - very happy with price and performance.
- Location
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- Location
- Derby
- Reviewing
- BT
- Date
- 2009-09-29
- Comments
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Very poor connection at times. Helpdesk appeared not knowing how to diagnose the problem efficiently
- Location
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- Location
- basingstoke
- Reviewing
- BT
- Date
- 2009-09-29
- Comments
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Although being upgraded to the 20MB option I think BT did this network upgrade in my area before it was totally ready. This is born out by the drop in downloading speed initially, compared to my 8MB option previously.I do not like the Indian call centre for support because I cannot always understand what they are saying.Bring back call centres to this country for a customer friendly service.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.