3,590 Customer Reviews over 359 pages
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- Location
- wiltshire
- Reviewing
- BT
- Date
- 2009-09-03
- Comments
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I was promised three Mb, but have never had it for more than a few minutes. For months they were replacing lines in the area, during which we seldom had more than 0.5 Mb, and many times my IP profile gets 'stuck' at 130K, and can stay down often for a week at a time, until my frantic telephoning persuades somebody to move their finger to press a button and reset it. I cannot tell you how many hours I have been on the phone.
- Location
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- Location
- Wiltshire, UK
- Reviewing
- BT
- Date
- 2009-09-03
- Comments
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Since competition came into our area, BT has always demanded a high price for their ASDL. Now they are around 50% cheaper without explanation, other than I can never achieve a good connection. I discovered I have been double interleaved at the node, and as very very few suppliers will ever divulge the contention ratios, I suspect I'm sharing a measly 8mbps with 500 people.
- Location
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- Location
- southend on sea
- Reviewing
- BT
- Date
- 2009-09-02
- Comments
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I have just moved over from Zen internet which was 100% reliable, but limited to 2 meg speed to BT business. I now get 120k download and trying to get any sense out of BT is utterly impossible, they have always had a reputation, but naïvely I though that they had improved. Each time I get through to them, they promise action, but each any every time they let me down. So now I'm stuck, with a "virtual dial up connection speed" and nowhere to turn. So dont be fooled, they were bad, they have a bad reputation and more importantly, they are still as bad as they have ever been. I would steer clear like the plague.
- Location
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- Location
- tadcaster
- Reviewing
- BT
- Date
- 2009-09-02
- Comments
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Had better service and reception from Tiscali faster down loads and no limit, pitty they over charged us
- Location
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- Location
- durkin
- Reviewing
- BT
- Date
- 2009-09-01
- Comments
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Bt should spend some of their millions doing up all their network to fibre optic, as we find out in local areas like easterhouse barlanark springburn carntyne they dont get the promised 8meg broadband we get 2 if we are very lucky last night mine dropped again to under 1 meg which is appaling as i pay the same price that other people do who get 8mb and above.
- Location
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- Location
- Bell
- Reviewing
- BT
- Date
- 2009-08-31
- Comments
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Should you not get what you pay for?
- Location
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- Location
- gu47
- Reviewing
- BT
- Date
- 2009-08-28
- Comments
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This company needs taking to task as I feel that they take your money under false pretences
- Location
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- Location
- Tattershall, Lincolnshire
- Reviewing
- BT
- Date
- 2009-08-28
- Comments
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Speed check is shocking, considering I was getting a faster connection in the North of Scotland with BT. The wireless is awful Hub V1. I live in a small 3 bedroom house and my playstation 3 cannot connect when downstairs as hub is upstairs
- Location
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- Location
- Albourne West Sussex
- Reviewing
- BT
- Date
- 2009-08-28
- Comments
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BT have always tried hard to help me, but am faced with speed problems which do not seem to get cured.I am aware being in the country speed can be a big issue, but problem speed has been the main issue for some time.
- Location
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- Location
- stoke golding
- Reviewing
- BT
- Date
- 2009-08-25
- Comments
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Although I am grateful that we have broadband,the speed jumps around like crazy.Some times of the day and weekend,you could pull it with a piece of string between your teeth faster.It makes gaming almost impossible.Almost as bad as dial-up.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.