7,010 Customer Reviews over 701 pages
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- Location
- MONTROSE
- Reviewing
- TalkTalk
- Date
- 2009-11-17
- Comments
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Have had problem with broadband since signing up. Customer service not at all helpful end up on phone for hours trying to understand what is being said
- Location
-
- Location
- walkden,manchester
- Reviewing
- TalkTalk
- Date
- 2009-11-09
- Comments
-
I have just signed up for faster broadband at a cost of £4 pound a month extra on my bill, supposedly 20 mb's just checked speed is around 10mb's I live about half a mile from the exchange, pretty disappointed.
- Location
-
- Location
- staffs
- Reviewing
- TalkTalk
- Date
- 2009-11-09
- Comments
-
constantly loosing connection
- Location
-
- Location
- Brixham
- Reviewing
- TalkTalk
- Date
- 2009-10-14
- Comments
-
i got upto 8mb but between 5pm - 9pm speed is 0.5 - 0.8mb download, upload NEVER more than 0.5mb and that's everyday. totally poor costumer service. i wish i could opt out of this contract with talktalk but they want 70 pounds for it. i am totally unsatisfied. and i know i'm not the only one.
- Location
-
- Location
- Irvine, Scotland
- Reviewing
- TalkTalk
- Date
- 2009-10-11
- Comments
-
Absolute rubbish from start to finish, i have TalkTalk phone line and call package and never had an issue with this so i decided to switch from Orange to TalkTalk for my broadband BIG MISTAKE. Sine starting the service approx 6 weeks ago i have had little or no connection, constant connection drops (every few seconds) meaning i cannot watch any tv via I player etc or download anything. So i am now on this great web site looking for another provider or possibly considering going back to Orange who were brill except a little on the high price side. Would recommend TalkTalk phone service to anyone would not recommend the broadband service at all. Very poor. Customer service for this is poor as well due to no-one putting notes on my account meaning everytime i call with the same fault they have no recored that i have already called 3 times already that night as i cant get connected to the internet.
- Location
-
- Location
- Rayleigh Essex
- Reviewing
- TalkTalk
- Date
- 2009-10-09
- Comments
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Have been with TalkTalk for several years now. Only use TalkTalk because the broadband is free. It took over a year before I could get and stay on line for more than a few minutes before I lost connection. Talktalk had so many excuses why this was happening , I even moved my computer near to my doorway to prove that it was not the connection in my property that was causing the problems. I must say that for the past 6 months I can get on line most of the time. Having recently purchased a laptop I asked Talk Talk for a router so that I could use my laptop. That was on the 15th of September as yet after 5 phone calls the router has still not materialised. I have been given all sorts of excuses but still no Router. Because I can now use the broadband I believed that Talktalk had improved their service. Shows how wrong I am. I would never reccomend Talktalk to any of my friends , to be honest I do not hate anybody enough to reccomend them to Talk Talk either!!
- Location
-
- Location
- Co. Durham
- Reviewing
- TalkTalk
- Date
- 2009-09-21
- Comments
-
Although 6MB is not bad I would have at times liked that little bit more around the 10MB the same as a friend of my is getting in Cambridge, when I use his computer mine seems to have stopped. Talk Talk for the price seem as good as any I have loooked at.
- Location
-
- Location
- United Kingdom
- Reviewing
- TalkTalk
- Date
- 2009-09-12
- Comments
-
If an internet supplier says you should get up to 8gb speed then you should get otherwise it is a con to get you to sign up.Last march i changed from the Post Office because 9 times out of 10 i wasn't getting 1gb.They are still demanding i pay them £85 because they said i broke my contract by going to another supplier. Good old rip off Britian
- Location
-
- Location
- poole
- Reviewing
- TalkTalk
- Date
- 2009-09-11
- Comments
-
i find talktalk rubbish, there always down, slow and you lose connection quite regularly!!!!
- Location
-
- Location
- Doncaster, South Yorkshire
- Reviewing
- TalkTalk
- Date
- 2009-09-01
- Comments
-
Not happy with broadband speed, very slow at times, especialy booting up
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.