7,010 Customer Reviews over 701 pages
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- Location
- Chippenham
- Reviewing
- TalkTalk
- Date
- 2015-04-18
- Comments
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Been with AOL since 1997, has been good service until Talk Talk took AOL over since 2006. Since 2013 the service has become very poor and next month I would be a Talk Talk customer, I had applied for my MAC code and they tried to put me off in trying to get me to sign up to a cheaper deal which I was not interested. Would not recommend Talk Talk as the customer service is poor, also had drop out on the internet on many times which proved to being a fault at their servers.
- Location
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- Location
- Mitcham
- Reviewing
- TalkTalk
- Date
- 2015-04-18
- Comments
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Worst internet service i have ever experienced.Too sluggish.
- Location
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- Location
- durham
- Reviewing
- TalkTalk
- Date
- 2015-04-17
- Comments
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Customer service is absolute rubbish cant even speak to a real pesrson. Instalation was late and broke down after 2 weeks.only good thing is the speed of the internet. (when it works)
- Location
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- Location
- England
- Reviewing
- TalkTalk
- Date
- 2015-04-17
- Comments
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Had an appalling time with this company! I cancelled my package within the right time and they confirmed it was cancelled. then they try to charge me for an engineer coming out and demanded I pay! Customer service is also the worst i've ever had to experience. I would never recommend this company to anyone!!
- Location
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- Location
- Gloucestershire
- Reviewing
- TalkTalk
- Date
- 2015-04-17
- Comments
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i have been a talk talk customer for 10 years and used normal broadband for most of that time. a couple of weeks ago i moved over to medium fibre. Wow, what a mistake. the performance seems very bad, 30 mps download, and 1.89 mps upload.
It really does appear to be about the same as my old broadband. i rang talk talk and spoke to approx 6 people over 2 days and about 2 hrs. they tell me that they meet specification and as such i cannot cancel the contract. if i do the costs will be approx £500. So be very very careful if you intend getting fibre with talk talk. i feel that i am having money taken from me for the next 18months for very little in exchange.
- Location
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- Location
- Pathfinder Village
- Reviewing
- TalkTalk
- Date
- 2015-04-17
- Comments
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to whom it my help.Last december 2014 I contacted Talk Talk customer services,to imform them that I was leaving my address,and moving to a new location and they told me they didnt have a service for that home,so I said that I would have to cancel my phone contract to them they said you need to give a months notice which I said ok ive giving you this now as im leaving my address in a months time,ok they said I paid for that month Dec 14 also paid Jan 15 then moved,since then Ive received 3 letters saying ive not paid and owed them &88 for unpaid bills,last one stopping my phone to my old address with a red letter,Ive never ever not paid bills or ever had a bad debt against me it has cause me endless night worrying tried to phone them 2 times got transferred to 5 different dept we have written letters and as of yet 16th apr got no reply so it seems we have to take it to higher places L soper
- Location
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- Location
- Newcastle, county Down, Northern Ireland
- Reviewing
- TalkTalk
- Date
- 2015-04-17
- Comments
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switched from sky broadband to TalkTalk Fibre. Switchover date was set for today between 8am-12noon
At 8am this morning i was greeted by a lovely Man from BT. He ask for my phone line socket, plugged something in left for 15 minutes went to the main Telefon Box outside the street, came back and completted the installation (a new socket) less than an hour later i was up and running. did a speedtest and got 40Mb/s as promised (sky Broadband was around 15Mb/s) all spot on NOTHING to complain !
- Location
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- Location
- staffordshire
- Reviewing
- TalkTalk
- Date
- 2015-04-16
- Comments
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This is about customer service and the wretched Uview box I returned in July 2014. I have letters from them to prove I returned this box. Still going to charge my account. I have cancelled my account. You can use the Ombudsman to sort out your problems with them. I will if they continue.
- Location
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- Location
- Surrey
- Reviewing
- TalkTalk
- Date
- 2015-04-16
- Location
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- Location
- Wolverhampton
- Reviewing
- TalkTalk
- Date
- 2015-04-16
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.